If you have not received a confirmation email about your order, you may have entered your email incorrectly when placed the order or the email might be in your spam folder. You may log into your JEULIA account and click "My Orders" button to see your orders. You may also contact us to find out more information about your order.
Articles in this section
- How do I change the currency?
- Why was my payment declined?
- How do I change/modify my order?
- Do you accept installment payment?
- What payment methods do you accept?
- What emails will I receive regarding my order?
- How do I know if my order is placed successfully?
- What should I do if I did not receive a confirmation email?
- How do I find the product I'm looking for on the website?
Comments
1 comment
I entered my email correctly.
You did not send me any email.
The money has already been taken.
I still don't have confirmation about my order but they took the money.
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